Effective Date: February 1, 2019
websites located at gebo.io (https://gebo.io), or any other websites,
pages, features, or content we own or operate (collectively, the
“Site(s)”), when you use the Gebo Group mobile app, and/or interact with
Gebo Group online advertisements or marketing emails (collectively the
“Services”). It explains what these technologies are and why we use
them, as well as your rights to control our use of them.
personal information, or information that becomes personal information
if we combine it with other information. In such cases the Gebo Group
WHAT ARE COOKIES?
Cookies are small files, typically of letters and numbers, downloaded
onto your computer or mobile device when you visit certain websites.
When you return to these websites, or visit other websites that use the
same cookies, the websites recognize these cookies and your browsing
device. A cookie cannot read data off your hard drive or read cookie
files created by other websites.
Cookies set by the website operator are called “first party cookies”.
Cookies set by parties other than the website operator are called
“third party cookies”. The parties that set third party cookies can
recognize your computer both when it visits the Gebo Group website and
when it visits certain other websites and/or mobile apps.
We treat information collected by cookies and other technologies as
nonpersonal information. However, to the extent that IP addresses or
similar identifiers are considered personal information by local law, we
also treat these identifiers as personal information. If we combine
non-personal information with personal information, the combined
information will be treated as personal information for as long as it
More information on cookies and their use can be found at
www.aboutcookies.org (http://www.aboutcookies.org) or
When you access our Services, we or companies we work with may place
cookies on your computer or other device. These technologies help us
better understand user behavior, and inform us about which parts of our
websites people have visited.
We use first party and third party cookies to recognize you as a Gebo
Group counterparty, customize Gebo Group Services, content, and
advertising, to measure promotional effectiveness, and to collect
information about your computer or other access device to mitigate risk,
help prevent fraud, and promote trust and safety.
We may place cookies from third-party service providers who may use
information about your visits to other websites to target advertisements
for products and services available from Gebo Group. We do not control
the types of information collected and stored by these third-party
cookies. You should check the third-party’s website for more information
The following are some examples of non-personal information that we collect and how we may use it:
- We may collect and store details of how you use our Services.
Except in limited instances to ensure quality of our Services over the
Internet, such information will not be associated with your IP address.
- We may collect information such as your language, zip code, area
code, unique device identifier, referrer URL, location, and the time
zone so that we can better understand counterparty behavior and improve
- We may collect information regarding counterparty activities on our
website, which is used to understand which parts of our Sites and
Services are of most interest. This data is aggregated, and thus is
considered nonpersonal information for the purposes of this Privacy
WHAT TYPES OF COOKIES DO WE USE?
We use the following types of cookies:
- Strictly Necessary Cookies – These cookies are essential because
they enable you to move around our Services and use certain features on
our Services. For example, strictly necessary cookies allow you to
access secure areas. Without these cookies, some Services cannot be
- Performance/Analytics Cookies – These cookies collect information
about how you use a website. For example, a performance/analytics cookie
will collect information about which pages you go to most often, how
much time you spend on that page, or if you get error messages from
certain pages. These cookies do not gather information that identifies
you. The information these cookies collect is anonymous and is only used
to improve how our Services work.
- Functionality Cookies – These cookies allow us to remember the
choices you make and to tailor our Services so we can provide relevant
content to you. For example, a functionality cookie can remember your
preferences (e.g., country or language selection), or your username.
- Session Cookies – We use session cookies when you access our
website or content. Session cookies expire and no longer have any effect
when you log out of your account or close your browser.
HOW LONG WILL COOKIES STAY ON MY BROWSING DEVICE?
The length of time a cookie will stay on your browsing device depends
on whether it is a “persistent” or “session” cookie. Session cookies
will only stay on your device until you stop browsing. Persistent
cookies stay on your browsing device until they expire or are deleted
(i.e. after you have finished browsing).
WHAT OTHER SIMILAR TECHNOLOGIES DOES GEBO GROUP USE?
In addition to cookies, we may use other similar technologies, like
web beacons to track users of our Services. Web beacons, or “clear
gifs,”, are tiny graphics with a unique identifier, similar in function
to cookies. They are used to track the online movements of web users.
In contrast to cookies, which are stored on a user’s computer hard
drive or device, clear gifs are embedded invisibly on web pages and are
about the size of the period at the end of this sentence. We and our
third-party service provider employ web beacons for the reasons stated
above (under “Cookies”), but primarily to help us better manage content
on our Services by informing us which content is effective.
We may also use so-called “Flash Cookies” (also known as “Local
Shared Objects” or “LSOs”) to collect and store information about your
use of our services, fraud prevention and for other site operations.
DOES GEBO GROUP USE ADVERTISING COOKIES?
Gebo Group uses third party service providers to display advertising
on our Services and serve advertising on other third party sites that
are more relevant to you or your interests. They are also used to limit
the number of times you see an advertisement, as well as help measure
the effectiveness of the advertising campaign. They remember that you
have visited a website and this information may be shared with other
organizations, such as advertisers. This means that after you have been
to our websites, you may see some advertisements about our Services
elsewhere on the Internet. The information collected through this
process by the third party service providers does not enable us or them
to identify your name, contact details or other personal information
that directly identifies you unless you choose to provide these. Such
advertising will only be delivered where permitted by applicable law.
HOW TO MANAGE COOKIES, SIMILAR TECHNOLOGIES AND TARGETED ONLINE MOBILE ADVERTISING
You have the right to decide whether to accept cookies. You can
exercise your preferences in relation to cookies served on our Sites by
taking the steps outlined below.
Our Cookies (or, “First-Party Cookies”): You can use the browser with
which you are viewing this website to enable, disable or delete
cookies. To do this, follow the instructions provided by your browser
(usually located within the “Help”, “Tools” or “Edit” settings). Please
note, if you set your browser to disable cookies, you may not be able to
access secure areas of the Site. Also, if you disable cookies other
parts of the Services may not work properly. You can find more
information about how to change your browser cookie settings at
Mobile Advertising: You can opt out of having your mobile advertising
identifiers used for certain types of advertising by accessing the
settings in mobile device and following the instructions. If you
opt-out, we will remove all data about you and will not collect any
further data. The random ID previously assigned to you will be removed.
Thus, if at a later stage, you decide to opt-in, we will be unable to
continue and track you using the prior ID and you will for all practical
purposes be a new user.
Third-Party Cookies: To opt-out of third-party advertising networks
and similar entities that use targeting/advertising cookies, go to
Once you click the link, you may choose to opt-out of such advertising
from all participating advertising companies or only advertising
provided by specific advertising entities. For more information about
third-party advertising networks and similar entities that use these
technologies, please see http://www.aboutads.info/consumers
Do Not Track: Some Internet browsers – like Internet Explorer,
Firefox, and Safari – include the ability to transmit “Do Not Track” or
“DNT” signals. Since uniform standards for “DNT” signals have not been
adopted, our Sites do not currently process or respond to “DNT” signals.
Flash Cookies. If you do not want Flash Cookies stored on your
computer, you can adjust the settings of your Flash player to block
Flash Cookies storage using the tools contained in the website storage
settings panel. You can also control Flash Cookies by going to the
global storage settings panel and following the instructions. Setting
the Flash Player to restrict or limit acceptance of Flash Cookies may
reduce or impede the functionality of some Flash applications,
including, potentially, Flash applications used in connection with our
services or online content.
We may update this Cookie Notice from time to time to reflect, for
example, changes to the cookies we use or for other operational, legal
or regulatory reasons. If we do, you will be notified when you first
visit our website after the change. You can also revisit this page if
you wish to keep yourself informed.
The last modification date of this document is shown at the beginning of this Policy
Last updated: February 1, 2019
Gebo Group may provide additional “just-in-time” disclosures or additional information about the data collection,use and sharing practices of specific Services. These notices may supplement or clarify Gebo Group’s privacy practices or may provide you with additional choices about how Gebo Group processes your personal information.
THE PERSONAL INFORMATION WE COLLECT
We collect personal information to provide you with our Services. When we require certain personal information from users it is because we are required by applicable law to collect this information or it is relevant for specified purposes. Any information you provide to us that is not required is voluntary. You are free to choose whether to provide us with the types of personal information requested, but we may not be able to serve you as effectively or offer you all of our Services when you do choose not to share certain information with us.
For example, we collect personal information which is required under the law to open an account, add a payment method, or execute a transaction. We also collect personal information when you use or request information about our Services, subscribe to marketing communications, request support, complete surveys, or sign up for a Gebo Group event. We may also collect personal information from you offline, such as when you attend one of our events, or when you contact support. We may use this information in combination with other information we collect about you, as set forth in this Notice.
Here are some specific examples of the types of personal information Gebo Group may collect and how we may use it:
- When you create a profile or use Gebo Group Services, we, or our affiliates vendors acting on our behalf may collect the following types of information to meet our legal obligations: your name, date of birth, social security number, driver number ID, personal ID, address, phone, email, full bank account details and/or credit card numbers that you link to your Gebo Group profile or input when you use Gebo Group Services. Gebo Group will use this information to fulfill your requests and provide the relevant Services.
- If you seek permissions to raise Digital Currency buy and sell limits associated with your Gebo Group profile, we may require you to provide additional information which we may use in collaboration with service providers acting on our behalf to verify your identity or address, and/or to manage risk as required under applicable law. This information may include your date of birth, taxpayer or government identification number, a copy of your government-issued identification, or other personal information. We may also obtain information about you from third parties such as credit bureaus and identity verification services.
- Whenever you contact us or respond to our communications (e.g., email, telephone, written), we receive your contact information and any other personal information you choose to provide us. Gebo Group will use such information to fulfill your requests or to provide services.
- You may choose to provide us with access to certain personal information stored by third parties such as social media sites (such as Facebook and Twitter). The information we have access to varies by site and is controlled by your privacy settings on that site and your authorization.
In addition, we may collect personal information disclosed by you on our message boards, chat features, blogs and our other services to which you are able to post information and materials. Any information that is disclosed in those forums becomes public information and may therefore appear in public ways, such as through search engines or other publicly available platforms, and may be “crawled” or searched by third parties. It could also be read, collected or used by other users to send you unsolicited messages. Please do not post any information that you do not want to reveal to the public at large.
HOW YOUR PERSONAL INFORMATION IS USED
Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. In general, we use personal information to create, develop, operate, deliver, and improve our Services, content and advertising, and for loss prevention and anti-fraud purposes. Examples of how we may use this information include:
- To comply with our legal obligations.
- To prevent and investigate potentially prohibited or illegal activities, and/or violations of our posted user terms.
- To process transactions and send notices about your transactions.
- To verify your identity by comparing your personal information against third-party databases.
- To send administrative or account-related information to you.
- To enforce our agreements with third parties.
- To resolve disputes, collect fees, and troubleshoot problems.
- For quality control and staff training.
- To enhance security, monitor and verify identity or service access, combat spam or other malware or security risks.
- To provide you with Gebo Group Services and support that you request.
- To better understand our counterpartys and end-users and the way they use and interact with Gebo Group Services.
- To provide a personalized experience, and implement the preferences you request.
- To communicate with you about our events or our partner events.
- To customize, measure, and improve Gebo Group Services and the content and layout of our website and applications.
- To deliver targeted marketing, service update notices, and promotional offers based on your communication preferences (where this is in accordance with the law).
We will not use your personal information for purposes other than those purposes we have disclosed to you, without your permission. From time to time we may request your permission to allow us to share your personal information with third parties. You may opt out of having your personal information shared with third parties, or from allowing us to use your personal information for any purpose that is incompatible with the purposes for which we originally collected it or subsequently obtained your authorization. If you choose to so limit the use of your personal information, certain features or Gebo Group Services may not be available to you.
INFORMATION FROM THIRD PARTY SOURCES
From time to time, we may obtain information about you from third party sources as require or permitted by applicable law, such as public databases, credit bureaus, ID verification partners, resellers and channel partners, joint marketing partners, and social media platforms.
Public Databases, Credit Bureaus & ID Verification Partners
We obtain information about you from public databases and ID verification partners for purposes of verifying your identity. ID verification partners use a combination of government records and publicly available information about you to verify your identity. Such information includes your name, address, job role, public employment profile, credit history, status on any sanctions lists maintained by public authorities, and other relevant data. We obtain such information to comply with our legal obligations, such as anti-money laundering laws. In some cases, we may process additional data about you based on public interest grounds to ensure our Services are not used fraudulently or for other illicit activities.
Resellers, Channel Partners, Joint Marketing Partners, and Social Media Platforms
We collect information about your publicly available social media profile, interests or preferences, and pageview information from some business partners with which we operate co-branded services or joint offerings. There are multiple purposes for collecting this information. First, we process such information to better understand you and/or maintain and improve the accuracy of the records we hold about you as well as to position, promote or optimize our Services. In addition, we may also use this information in conjunction with your browsing habits / preferences (as obtained from our data partners) and your contact details, professional information and Gebo Group transaction history to deliver targeted advertising and marketing to you, where permitted by applicable law and in accordance with your advertising / marketing preferences. Second, we also process such information to provide support to you as part of our contractual obligations to you. Lastly, we process such information in the public interest because it helps us monitor, prevent and detect fraud. Once we obtain such information from third parties, we do not subsequently share it with any other third parties except as described in this Policy. This information is shared with Gebo Group’s processors and corporate group as necessary to perform the Services.
WHY WE SHARE PERSONAL INFORMATION WITH OTHER PARTIES
We take care to allow your personal information to be accessed only by those who really need to in order to perform their tasks and duties, and to share with third parties who have a legitimate purpose for accessing it. Gebo Group will never sell or rent your personal information. We will only share your information in the following circumstances:
- We share your information with third party identity verification services in order to prevent fraud. This allows Gebo Group to confirm your identity by comparing the information you provide us to public records and other third party databases. These service providers may create derivative data based on your personal information that can be used solely in connection with provision of identity verification and fraud prevention services.
- Gebo Group may use Plaid Technologies, Inc. (“Plaid”) or comparable service provider to verify your bank account and confirm your bank account balance prior to approving a transaction.
- We share your information with financial institutions with which we partner to process payments you have authorized.
- We may share your information with companies or other entities that purchase Gebo Group assets pursuant to a court-approved sale under U.S. Bankruptcy law;
- We may share your information with law enforcement, and officials, or other third parties when we are compelled to do so by a subpoena, court order, or similar legal procedure, or when we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate violations of our Counterparty Agreement or any other applicable policies.
If you establish a Gebo Group profile indirectly on a third party website or via a third party application, any information that you enter on that website or application (and not directly on a Gebo Group website) will be shared with the owner of the third party website or application and your information will be subject to their privacy policies.
HOW WE PROTECT AND STORE PERSONAL INFORMATION
We understand how important your privacy is, which is why Gebo Group maintains appropriate physical, technical and administrative safeguards to protect the security and confidentiality of the personal information you entrust to us.
We may store and process all or part of your personal and transactional information, including certain payment information, such as your encrypted bank account and/or routing numbers, in the United States and elsewhere in the world where our facilities or our service providers are located. We protect your personal information by maintaining physical, electronic, and procedural safeguards in compliance with the applicable laws and regulations.
For example, we use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities. Full credit card data is securely transferred and hosted off-site by a payment vendor in compliance with Payment Card Industry Data Security Standards (PCI DSS). This information is not accessible to Gebo Group staff.
However, we cannot guarantee that loss, misuse, unauthorized acquisition, or alteration of your data will not occur. Please recognize that you play a vital role in protecting your own personal information. When registering with our Services, it is important to choose a password of sufficient length and complexity, to not reveal this password to any third-parties, and to immediately notify us if you become aware of any unauthorized access to or use of your account.
As a global entity, Gebo Group may store, transfer, and otherwise process your personal information in countries outside of the country of your residence, including the United States and possibly other countries.
HOW YOU CAN ACCESS OR CHANGE YOUR PERSONAL INFORMATION
You are entitled to review, correct, or amend your personal information, or to delete that information where it is inaccurate. You may do this at any time by logging in to your profile and clicking the My Profile tab . This right shall only be limited where the burden or expense of providing access would be disproportionate to the risks to your privacy in the case in question, or where the rights of persons other than you would be violated.
RETENTION OF PERSONAL INFORMATION
We store our counterparty’s personal information securely throughout the life of the counterparty’s Gebo Group profile. Gebo Group will retain your personal information for a minimum of five years or as necessary to comply with our legal obligations or to resolve disputes.
COLLECTION & USE OF INFORMATION COLLECTED AUTOMATICALLY
We receive and store certain types of information automatically, such as whenever you interact with the Sites or use the Services. This information does not necessarily reveal your identity directly but may include information about the specific device you are using, such as the hardware model, operating system version, web-browser software (such as Firefox, Safari, or Internet Explorer) and your Internet Protocol (IP) address/MAC address/device identifier.
For example, we automatically receive and record information on our server logs from your browser, including how you came to and used the Services; your IP address; device type and unique device identification numbers, device event information (such as crashes, system activity and hardware settings, browser type, browser language, the date and time of your request and referral URL), broad geographic location (e.g. country or city level location) and other technical data collected through cookies, pixel tags and other similar technologies that uniquely identify your browser. We may also collect information about how your device has interacted with our website, including pages accessed and links clicked. We may use identifiers to recognize you when you arrive at the Site via an external link, such as a link appearing on a third party site.
CHILDREN’S PERSONAL INFORMATION
We do not knowingly request of collect personal information from any person under the age of 18. If a user submitting personal information is suspected of being younger than 18 years of age, Gebo Group will require the user to close his or her profile and will not allow buying or selling digital currencies. We will also take steps to delete the information as soon as possible. Please notify us if you know of any individuals under the age of 18 using our Services so we can take action to prevent access to our Services.
California Privacy Rights
If you are a California resident, you have the right to request information from us regarding the manner in which we share certain categories of your personal information with third parties for the third parties’ direct marketing purposes. California law provides that you have the right to submit a request to us at our designated address and receive the following information: (a) the categories of information we disclosed to third parties for the third parties’ direct marketing purposes during the preceding calendar year; and (b) the names and addresses of third parties that received such information, or if the nature of their business cannot be determined from the name, then examples of the products or services marketed.
You are entitled to receive a copy of this information in a standardized format and the information will not be specific to you individually. You may make such a request by emailing email@example.com.
HOW TO CONTACT US
Contact Trade desk for more information
Direct: +1 201.479.1188
Toll Free: +1 844.394.4411
Fax: +1 201.878.4353